Legal

Terms & Conditions

Last updated 22 August 2025

These terms govern your use of Bee and the Bee mobile app, operated by ONZ Group Sdn Bhd. Please read them carefully — by using the Service, you agree to be bound by them.

General Terms

By accessing or using Bee and the Bee mobile app (the "Service"), you agree to be bound by these Terms & Conditions and by our Privacy Policy. If you do not agree, please do not use the Service. The Service is operated by ONZ Group Sdn Bhd ("we," "us," or "our").

License

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal or business purposes in accordance with these terms. This licence does not transfer any ownership in the Service to you.

Definitions and Key Terms

"Company," "we," "us," or "our" refers to ONZ Group Sdn Bhd. "Service" refers to the Bee app and website. "You" refers to the individual or entity registered to use the Service. "Device" means any internet-connected equipment used to access the Service.

Restrictions

You agree not to, and not to permit others to:

  • Copy, modify, or create derivative works of the Service, or reverse engineer any part of it.
  • Sell, license, sublicense, or otherwise commercially exploit the Service without our written permission.
  • Remove proprietary notices, or use the Service to build a similar or competing product.
  • Use the Service unlawfully or to infringe the rights of others.

Return and Refund Policy

Returns, refunds, and parcel coverage are governed by our Refund & Coverage Policy, which forms part of these terms.

Your Suggestions

Any feedback, ideas, or suggestions you provide about the Service are entirely voluntary, and we are free to use them without any obligation or compensation to you.

Cookies

We use cookies and similar technologies to operate the Service, remember your preferences, and understand how it is used. You can manage cookies through your browser or device settings.

Changes To Our Terms & Conditions

We may update these terms at any time. Continued use of the Service after changes take effect constitutes your acceptance of the revised terms.

Modifications to Our Website

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice, and will not be liable to you for doing so.

Updates to Our Website

We may from time to time provide enhancements or updates to the Service. These terms govern any updates unless the update is accompanied by separate terms.

Third-Party Services

The Service may display, include, or make available third-party content or services. We are not responsible for third-party services, and your use of them is at your own risk and subject to their terms.

Term and Termination

These terms remain in effect while you use the Service. We may suspend or terminate your access at any time, including for breach of these terms. Provisions that by their nature should survive termination will do so.

Indemnification

You agree to indemnify and hold ONZ Group Sdn Bhd harmless from any claims, losses, liabilities, and expenses arising out of your use of the Service or your breach of these terms.

No Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, ONZ Group Sdn Bhd will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Parcel coverage is limited as set out in the Refund & Coverage Policy.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these terms will not be considered a waiver of that right or provision.

Amendments to this Agreement

We may amend this agreement at any time by posting the amended terms. Your continued use of the Service constitutes acceptance of the amendments.

Entire Agreement

These terms, together with the Privacy Policy and Refund & Coverage Policy, constitute the entire agreement between you and ONZ Group Sdn Bhd regarding the Service.

Intellectual Property

The Service and its original content, features, and functionality — including the Bee name, logo, and brand — are owned by ONZ Group Sdn Bhd and protected by applicable intellectual property laws.

Agreement to Arbitrate

You and ONZ Group Sdn Bhd agree to resolve disputes relating to the Service through binding arbitration rather than in court, except where prohibited by law. Any legal action must be commenced within one year of the events giving rise to the claim.

Notice of Dispute

Before starting arbitration, you agree to first contact us at ask@bee.com.bn with a written description of the dispute so we can attempt to resolve it informally.

Binding Arbitration

Arbitration will be conducted in Brunei Darussalam under applicable rules. The arbitrator's decision will be final and binding, and judgment may be entered in any court of competent jurisdiction.

Submissions and Privacy

Any content you submit through the Service is subject to these terms and our Privacy Policy. You are responsible for the content you submit and must hold the necessary rights to it.

Promotions

Promotions, discounts, or offers made available through the Service may be governed by separate rules. Where there is a conflict, the promotion-specific rules apply to that promotion.

Typographical Errors

If a product or service is listed at an incorrect price or with incorrect information due to a typographical error, we reserve the right to refuse or cancel any orders placed at the incorrect details.

Miscellaneous

These terms are governed by the laws of Brunei Darussalam. Headings are for convenience only and do not affect interpretation.

Disclaimer

ONZ Group Sdn Bhd is not responsible for any loss or damage resulting from your reliance on information obtained through the Service. Use the Service at your own discretion and risk.

Contact Us

Questions about these terms? Email ask@bee.com.bn or call +673 8275233.