What’s new at Bee

Answers on the web before you open the app

• WebsiteLive now

  What a parcel costs, before you send it

  iambee.net/send-parcel has a price calculator and a table for every district to district delivery, from B$5, plus the steps and what fits on a motorcycle, in a car or in a van.

• WebsiteLive now

  A page for every district

  Brunei-Muara, Tutong, Belait and Temburong each have their own page with delivery prices to and from the rest of Brunei.

• WebsiteLive now

  Shopping from Malaysia, explained

  iambee.net/shop-from-malaysia shows how to order from Shopee, Lazada or any Malaysian shop, ship it to the Bee warehouse in Miri and let BeeCross bring it across to you.

• WebsiteLive now

  Collecting medicine from RIPAS or Gadong

  BeeMeds has a page each for RIPAS Hospital and the Gadong Rimba Health Centre, with the pickup point on a map, the patient details to have ready and the steps.

• Bee DriverLive now

  Chat notifications say who and which order

  When a customer messages you, the notification shows their name and the order it is about. On Bee Driver 2.8.4, tapping it opens that chat, even if the app was closed.

• WebsiteLive now

  Find us on Instagram

  The website now links to our Instagram, @mybeeapp.

Bee Driver gets the new look

• Bee DriverLive now

  Bee Driver 2.8.4, redesigned

  Bee Driver now matches the Bee app, with clearer screens, new icons, a new app icon and an easier Home. Out now on Android, and on iPhone once Apple approves it.

• Bee DriverLive now

  A map you can count on

  The order map loads faster and always shows the stop and your position, even when the route is slow to load.

• Bee DriverLive now

  Your order chats in one place

  Chat with the customer from the job screen, and find every order chat in the Chat tab.

• Bee DriverLive now

  Know why you were signed out

  If you sign in on another phone, or your account is blocked, Bee Driver tells you why instead of just sending you back to sign in. Reset Password also checks your number before sending a code.

• BeeMedsComing in the new app

  Every Bru-HIMS number fits

  BeeMeds takes Bru-HIMS numbers with 8 to 10 digits after BN-, so no patient is turned away for a shorter number.

• Bee appComing in the new app

  A new Bee icon

  The Bee app gets a fresh icon on your home screen.

• BeeMedsComing in the new app

  Order medicine with a passport

  No IC? Choose Passport as the patient’s ID when you order, and it is saved with the patient for next time.

• Bee appComing in the new app

  A receipt for every order

  BeeDelivery and BeeMeds orders get a View receipt button on the tracking and delivered screens, opening a new, easier to read receipt.

BeeFood, BeeRide and chat join the new app

• BeeFoodComing in the new app

  Order food with BeeFood

  Browse restaurants and menus, order now or schedule it for later, and follow your rider on the map with an arrival time. Food orders sit in Orders with everything else.

• BeeRideComing in the new app

  Book a ride with BeeRide

  Pick a bike or a car, see the fare before you book and pay with Nectar. Follow your driver to the pickup, call or WhatsApp them from the trip screen, and cancel until a driver accepts.

• Order trackingComing in the new app

  Chat with your runner

  Message your runner from any BeeDelivery, BeeMeds, BeeCross or BeeMall order, with quick replies, read ticks and photos. Swipe a message to reply, press and hold to react, and find every chat in the Chat tab.

• For merchantsLive now

  Run your shop from a computer

  BeeMall shops and BeeFood restaurants on any plan, Free included, can sign in at hive.iambee.net to handle orders, products, menus and opening hours.

Rewards, promos and shops get their own pages

• PollenComing in the new app

  A home for your Pollen

  Pollen gets its own page, opened from Home, so your rewards are in one place.

• Bee appComing in the new app

  Promos look like vouchers

  Every promo is a voucher you can open for the details, including promos from the shops you buy from.

• BeeMallComing in the new app

  Shops with their best products

  Browse shops with a peek at their top products. A shop’s page now shows what it sells, its promos and directions to get there.

• BeeMallComing in the new app

  A new BeeMall home

  Your delivery address sits at the top, with a banner carousel, categories, shops and product shelves underneath. Your cart is always one tap away.

• Bee appComing in the new app

  Orders, redrawn

  Orders in progress sit at the top as dark live cards that show each step. Every earlier order gets its own card, with Send again and a quick way to rate.

• Bee appComing in the new app

  No more blank screens

  Empty lists now show a friendly illustration and a clear next step.

• Bee appComing in the new app

  Fresh service icons on Home

  Every service on Home has a new icon on a clean white circle, with Beta and Soon labels that fit in English and Malay.

• Order trackingComing in the new app

  Your order number, one tap to copy

  Every BeeDelivery, BeeMeds, BeeCross and BeeMall order shows its order number with a copy button. The map shows your runner’s vehicle, facing the way they are heading.

• Order trackingComing in the new app

  Your order on Android’s notification shade

  Android phones show your order’s progress as one notification that updates itself, step by step.

• Bee appComing in the new app

  Rate your runner by name

  When your order arrives, your runner’s photo heads the screen and Bee asks how they did.

• BeeDeliveryLive now

  A picture on the “on the way” WhatsApp

  The WhatsApp message your recipient gets when the runner heads their way now has a Bee picture, so it stands out in their chats.

• WebsiteLive now

  Get the app from the tracker

  The order tracker at iambee.net/track now has a link to download Bee.

Your parcel’s recipient stays in the loop

• BeeDeliveryLive now

  WhatsApp updates for the person receiving your parcel

  When you send a parcel to someone else, they get a WhatsApp message when the runner is on the way to them, with a link to follow the delivery. They hear from us again only if it is cancelled, and can reply STOP at any time.

• BeeDeliveryComing in the new app

  Choose whether your recipient gets updates

  A switch at checkout lets you turn the WhatsApp updates off for an order.

• WebsiteLive now

  Track any order at iambee.net/track

  Enter your order number to see where your order is, no app or sign-in needed. While your parcel is on its way, a live map shows your runner and the route.

• Order trackingComing in the new app

  Your order on the iPhone lock screen

  Follow your order from the lock screen and the Dynamic Island, with the current step, what comes next and a progress bar.

• Bee appComing in the new app

  Notifications open the right order

  Tapping an order notification takes you straight to that order.

• NectarComing in the new app

  A simpler Nectar top up

  Pick an amount, choose how to pay, and watch your Nectar balance update the moment your payment is confirmed.

• Bee appLive now

  Goodbye, “Too Many Attempts”

  Some of you saw a “Too Many Attempts” message while using the app. We fixed the cause, and if Bee ever is busy, it now says so in plain words.

• Bee appComing in the new app

  Calmer, clearer messages

  Confirmations and alerts appear as one neat dark pill at the top of the screen, with rewritten wording. Swipe up or tap to close.

• For merchantsComing in the new app

  Never miss a new order

  A new BeeMall order plays its own sound, keeps alerting until you look (with a Mute button), and opens straight to the order.

• For merchantsLive now

  A heads-up before your plan ends

  We remind you 14 days before your plan ends. If it lapses, your shop moves to the Free plan instead of closing.

BeeMall and BeeMeds, rebuilt

• BeeMallComing in the new app

  The new BeeMall

  Search, shops, products, cart, checkout and tracking, all redesigned. Rate the shop after delivery and see other buyers’ reviews.

• For merchantsComing in the new app

  Run your BeeMall shop from the Bee app

  A seller workspace with Home, Orders, Products and More: accept and print orders, request pickup, switch products on and off, and see your last 30 days at a glance.

• For merchantsLive now

  New merchant plans

  Free, Pro (B$360 a year) and Star (B$900 a year), plus sub accounts for B$100 a year.

• BeeMedsComing in the new app

  Saved patients

  Save the people you order medicine for, and pick them next time instead of typing their details again. Manage them from Profile.

• BeeMedsComing in the new app

  Your patient details stay put

  Choosing a delivery address no longer changes the patient’s name or IC.

• BeeMallLive now

  Discounts and refunds add up

  Percentage discounts now take the right amount off, and BeeMall refunds show in your Nectar history.

A new look for Home and Profile

• Bee appComing in the new app

  A new Home

  The Home you know, redrawn in the new Bee design, with an unread dot on the bell.

• Bee appComing in the new app

  A new Profile and tab bar

  Profile is reorganised and easier to scan. The tab bar for Home, Mall, Orders, Chat and Profile feels at home on both iPhone and Android.

• NectarComing in the new app

  Your wallet is called Nectar everywhere

  Every screen, from Profile to checkout, now calls your Bee wallet Nectar.

• BeeCrossComing in the new app

  The new BeeCross

  Ship from across the border with a clearer flow: one order per parcel, tracking numbers and invoices on each parcel, and one tracking screen from pickup to your door.

BeeDelivery, rebuilt from the ground up

• BeeDeliveryComing in the new app

  Send a parcel in fewer steps

  Pick the pickup and drop-off on a map or from your saved places, add a note and a photo, check the price and send.

• BeeDeliveryComing in the new app

  One screen for your whole delivery

  A live map with both stops and your runner, a status card for every step, and a free cancel while no runner has taken the job.

• BeeDeliveryComing in the new app

  Delivered, with proof

  See the photo and signature from the drop-off, rate your runner and send again in one tap.

• Bee appComing in the new app

  Saved places for every service

  Save Home, Work and any other place with its unit and contact, then use it in BeeDelivery, BeeMeds, BeeCross and BeeMall. Edit or delete them from Profile.

• BeeMedsComing in the new app

  The new BeeMeds

  Ordering medicine is redesigned, with the same tracking screen and delivered screen as BeeDelivery.

• Bee appLive now

  One support number

  Every “Contact us” in the app now goes to the same Bee support WhatsApp.

• Bee DriverLive now

  A steadier Bee Driver on Android

  Fixed a crash some drivers saw when coming back to the app.

• Bee DriverLive now

  Location only while you use the app

  Bee Driver explains why it needs your location before asking, and no longer uses it in the background.

A new way into Bee

• Bee appLive now

  Sign in with your phone number

  No password to remember. Enter your number, type the code we send you, and you are in. New to Bee? Add your name and you are set.

• Bee appLive now

  Permissions when they make sense

  Bee asks for your location the first time you use the map, and for notifications after your first order, not the moment you open the app. Location is only used while the app is open.

• Bee appLive now

  Stronger sign-in security

  Sign-in and password reset codes are better protected against guessing.

• Bee appLive now

  A nudge when it is time to update

  If your version of Bee or Bee Driver is too old to work properly, the app tells you and takes you to the store.

• WebsiteLive now

  Delete your account from the web

  iambee.net/delete-account explains how to delete your Bee or Bee Driver account, in the app or by email.

• WebsiteLive now

  Our partners, updated

  DST and Insurans Islam TAIB join the partners on our About page.

A new iambee.net

• WebsiteLive now

  The redesigned website

  A new home for Bee on the web, in English and Malay, with a page for every service, merchant plans, Bee Driver sign up, Help, Contact and Careers.